A conversation with Modern Healthcare exploring how AI can support value-based care, clinician experience, and population health
Rob Bessler, MD, CEO of Honest Health, and Seema Verma, EVP and GM of Oracle Health & Life Sciences, recently joined Modern Healthcare’s Healthcare Insider for an insightful, timely discussion on how AI is shaping the next phase of value-based care.
Hosted by Deputy Editor Maria Castellucci, the conversation examined where AI is already reducing friction in care delivery, why clinician experience must remain central to technology strategy, and what health system leaders should prioritize as they evaluate AI investments.
Clinician experience is the foundation
Bessler emphasized that technology must improve how clinicians practice medicine, not simply automate isolated tasks. When tools remove low-value work and support informed decision-making, clinicians are better positioned to deliver high-quality, coordinated care.
“Making clinicians proud of the care they provide is one of the most powerful drivers of performance and success.” – Rob Bessler, MD, CEO, Honest Health
For health system leaders, the connection between clinician experience and performance reframes AI investment decisions. The most important question is not what a tool can do, but whether it measurably improves the day-to-day reality of care delivery.
Data quality and interoperability shape AI’s impact
Bessler and Verma both underscored that AI is only as strong as the data beneath it. Fragmented records, incomplete histories, and limited interoperability constrain what even advanced models can achieve. As organizations look to apply AI to population health and clinical decision support, strengthening data integration becomes a strategic prerequisite, rather than a technical afterthought.
Trust and transparency enable adoption
Clinicians must understand where AI-generated insights originate and be able to validate or challenge recommendations to foster trust. Human-in-the-loop design remains essential for safe, effective implementation.
“AI can start doing some of the manual, repetitive work and leave more of the human work to humans.” – Seema Verma, EVP & GM, Oracle Health & Life Sciences
Transformation does not come from technology alone
The episode also reinforced that AI does not create value on its own. Instead, real impact depends on pairing technology with workflow redesign, change management, and performance models that reinforce outcomes-based care.
As financial and workforce pressures continue to mount, the path forward is becoming clearer: prioritize AI investments that strengthen clinician experience, improve population health execution, and support the long-term shift to value-based care.
Be sure to listen to the entire podcast.
For more information on Honest’s partnerships with hospitals and health systems, visit partnerwithhonest.com.